Vonage and Zapier: Automate Your Way to Better Workflows (No Code Required!)

Have you ever seen the movie "Groundhog Day"? In it, the main character, a cynical TV weatherman, finds himself reliving the same day over and over again. While the characters are engaging (we love you, Bill Murray!) and the plotline is unique, the monotony of watching Murray’s character complete the same mundane tasks day after day is enough to drive viewers mad. The film is brilliant in its use of repetition to help the viewer connect with the frustration of the main character, but that frustration rings all too true for many modern workers.

Don't let platforms have you repeating the same day, everyday

How many times have you completed the same, tedious tasks, thinking, “There has to be a better way to do this” and “Didn’t I just do this?” Maybe the tasks in question aren’t that complex. Maybe you’ve been doing the same things the same way for so long that you’ve simply resigned yourself to the frustrating fate of repeating the same manual tasks every single day of your working life. 

Take heart. There is a better way. 

Vonage is proud to announce a new integration with Zapier, a leading IPaaS, or “Integration Platform as a Service” provider. Zapier is pre-integrated with over 2,000 of the world’s leading business applications and productivity tools. It specializes in connecting apps to automate tasks and workflows.

Even better? You don’t have to know how to code to use Zapier. No Python. No JavaScript. No Erlang (thank goodness!).

Because of its unique ability to link Vonage with another app in just a few clicks, Zapier allows you to build actions, called “Zaps,” that use triggers to direct your apps to complete tasks and automations. 

Here’s a simple example: Imagine that an organization records their incoming calls, but they need to store those calls in a secure folder on their corporate Google drive in case of an audit or legal review. At best, the organization may enlist the help of their dev team to build a script that moves recordings. But what if they don’t have a dev team? What if they can’t afford to wait? What if the code breaks?

At worst, you, as the employee, have to move every single call recording from your desktop to the Google drive. One by one. Hello, "Groundhog Day." Sure, it’s a simple task, but it takes up valuable time, and it distracts you from the work that needs your uninterrupted attention.

With Zapier, you can build a Zap in just a few clicks that instructs your Vonage Business Communications application to move every new call recording to a specific location in Google Drive. No dev resources required. No lengthy project timelines to hold things up. No code to break. 

Whether it’s sending SMS reminders for Google calendar events, creating customized screen pops, or logging time into your call tracking application, Zapier opens the door to thousands of automations and integrations.

Thanks to the flexibility of Vonage Business Communications, teams can kick busy work to the curb and focus on customers instead. Learn more about what Vonage and Zapier can do to end your personal “Groundhog Day,” and start putting your apps to work for you.